Privacy Policy

1. Introduction

Ileum ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services (collectively, the "Services").

By using Ileum, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, name, and password when you create an account
Health Information: IBS symptoms, stool tracking data, meal logs, mood entries, and other health-related information you choose to record
Profile Information: Health profile data, dietary restrictions, and personal goals
Communication Data: Messages and feedback you send to us

2.2 Information Collected Automatically

Device Information: Device type, operating system, unique device identifiers
Usage Data: App features used, time spent, interaction patterns
Log Data: IP address, browser type, access times, and referring URLs

2.3 Health Data Integration

With your explicit consent, we may access health data from Apple HealthKit or Google Fit, including sleep data and activity information. This data is used solely to provide personalized insights and is never sold to third parties.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our Services
To personalize your experience and provide tailored health insights
To generate AI-powered recommendations for IBS management
To track your progress and provide analytics
To send you notifications and reminders (with your consent)
To respond to your inquiries and provide customer support
To detect, prevent, and address technical issues and security threats
To comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase as our backend provider, which employs:

AES-256 encryption for data at rest
TLS 1.3 encryption for data in transit
Row Level Security (RLS) to ensure users can only access their own data
Regular security audits and penetration testing

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist in operating our Services (e.g., cloud hosting, analytics)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share your information

6. Your Rights and Choices

You have the following rights regarding your data:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and associated data
Export: Download your data in a portable format
Opt-out: Disable notifications and marketing communications
Withdraw Consent: Revoke previously given consent at any time

To exercise these rights, please contact us at privacy@ileum.app.

7. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. You may request deletion of your account at any time. Some information may be retained for legal compliance, dispute resolution, or enforcement of our agreements.

10. Third-Party Services

Our Services may integrate with third-party services:

Authentication: Google Sign-In, Apple Sign-In
Analytics: Anonymous usage analytics to improve our Services
Payment Processing: Stripe for subscription payments
Health Integrations: Apple HealthKit, Google Fit (with your consent)

Each third-party service has its own privacy policy governing the use of your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@ileum.app
Website: https://ileum.app